Privacy Policy and Your Rights

This Privacy Policy outlines how venarolthiq collects, manages, and safeguards your personal information in compliance with Australian law. Your trust and privacy are our top priority, and we are committed to transparency in handling your data.

Information We Collect About You

We gather limited personal information to provide a seamless and secure experience using our website.

• When you fill in forms, we collect your name, email, and contact details for communication and service purposes.
• We collect device information, browser type, and IP address to improve website functionality and user experience.
• Usage analytics and page interactions are tracked to optimise services and content provided to you.
• If you contact us, we may keep your communication and related information for customer support.

How We Use Your Information

Your personal data enables us to deliver, maintain, and improve our website and communications securely.

• Your details allow us to respond directly to your inquiries or requests via email or phone.
• Collected data helps enhance our content and ensure the information you receive is relevant and useful.
• Analytics support technical improvements and detect misuse or potential security threats.
• We comply with Australian privacy regulations, ensuring lawful and ethical use of all information.

Our Legal Basis for Processing

We process your personal information only as allowed under the Privacy Act 1988 (Cth) and related regulations.

Your consent, legitimate interest in showing relevant content, and compliance with legal obligations form our basis for collecting data. Consent is explicitly sought for direct communications.

How We Share Information

Your information is safeguarded and shared with third parties only as strictly required by law or essential service provision.

• We may share data with trusted partners for technical support, but only with those who adhere to strict privacy obligations.
• Legal requirements may necessitate providing certain information to authorities or regulators.
• No personal data is sold or used for third-party advertising beyond site improvement and communication.

Data Security

We apply industry-standard security measures to protect the data you share with us. While all efforts are made to secure your information against unauthorised access or misuse, no method of transmission is completely foolproof. Please take care in sharing sensitive details online.

Your Rights

You retain control over your personal data in line with Australian privacy laws.

• You can access or request correction of your personal details stored with us.
• You may withdraw consent to marketing at any time, and we will promptly update your preferences.
• Contact us if you wish to restrict processing or erase your personal information from our systems.
• We will assist with any concerns or complaints about our data handling within legal timeframes.

Cookies and Tracking

Cookies are small files to enhance browsing and remember preferences. You can adjust settings or decline non-essential cookies for privacy.

Read our Cookie Policy Read our Cookie Policy

Contact Us

If you have privacy-related questions or need to access your information, please contact us below.

Changes to This Policy

We may update this Privacy Policy as necessary for legal or business reasons. Updates will be clearly posted with dates above.